Pittwater Hearing is a small, Independent Audiology clinic providing high quality hearing services to Adults and Children in the Peninsula Community. We work by the following values:
We care, are generous and go that extra mile for our clients and each other.
We aim to make our clients’ lives easier.
We provide an innovative Audiological service using evidence-based practice.
We are part of the Pittwater Community.
The current position is for an enthusiastic Part-Time Client Care Co-Ordinator 2 days per week, Thursday and Friday 8.30am – 5pm. Your role will focus on providing excellent care and a welcoming environment for our wonderful community of clients.
You will be responsible for the “front of house”, answering phones, scheduling appointments, data entry, processing orders, taking deliveries, invoicing clients, and management of client information
Assisting clients with managing their hearing aids, troubleshooting device problems and minor hearing aid repairs and cleaning. You will also be responsible for arranging repairs with manufacturers.
Demonstrating our values on a daily basis with client and team members to ensure a happy, cohesive work environment.
What we are looking for:
- You are caring and professional, and love getting to know new people quickly
- You show initiative and are always looking for things to do
- You thrive in a fast-paced environment and have a great ability to multi-task
- You love to work, are always willing to give 100% and actively participate in the success of the business.
- You are competent in daily reception duties and learn new things quickly
- You show good problem-solving skills and have a calm approach to complex situations.
- You have a clear speaking voice, excellent phone manner, and good communication skills both in person and online.
- You pride yourself on keeping a clean environment and are willing to do the necessary tasks such as cleaning, vacuuming and emptying office bins.
- You have excellent Computer skills and are willing to learn our internal systems.
- You can follow directions and are happy to receive constructive feedback.
The Benefits of Working With Us:
- You are part of a strong and committed team and get to learn from other team members
- You get to help us with creating new ways to do business
- You get excellent work conditions including additional leave days over the Christmas period
- You mix with people who love their work
Please note, we only want to speak with people who are genuinely excited about the opportunity to nurture our lovely clients. We are not looking for robots, so if you are serious about your application, write “I am not a robot” at the top of your cover letter. Also, you’re more likely to be chosen if you’ve addressed the 10 points above in your cover letter.
This job won’t be open for long. If you believe you are the right person, please forward your application letter and resume to Emma van Wanrooy [email protected] by 5pm on Wednesday 27th November, 2024
Only short-listed applicants will be contacted, but we will be shortlisting and contacting applicants before the cut-off date so be sure to get your application in as soon as possible.
We look forward to hearing from you.
Contact details:
Emma van Wanrooy
Clinic Director
Pittwater Hearing
5/24 Avalon Pde
Avalon Beach 2107
Ph: 8919 0008